Dell Powervault MD3xxx Support Information Package

Support Information Package

MD Storage Manager provides a feature that enables you to save all storage array data, such as profile and event log information, to a file that you can send if you seek technical assistance for problem resolution. To generate this support information bundle:

1. Log into and start the Management Server’s MDSM application
2. Click the Support tab and then click Gather Support Information.
3. Click Browse.
4. The Collect All Support Data dialog box appears.
5. In the Save in drop-down menu, select the location at which you want to save the support data bundle. In the File name text box, type a name for the bundle.
6. Click Save to close the Collect All Support Data dialog box.
7. Click Start.
8. The support information bundle is saved to the location of your choice.
9. Submit the bundle for analysis