GUI (depends on firmware version)
a) Advanced -> Troubleshooting -> Support Data -> Collect…
b) Support tab -> Gather Support Information -> Save Support Information
c) Support tab -> Gather Support Information
d) Monitor -> Health -> Collect Support Data…
e) Monitor -> Health -> Collect Support Data Manually…
CLI
SMcli ctrl_a ctrl_b -c ‘save storageSubsystem supportData file=”/<path>/supportdata”;’
Open a command prompt on the management workstation.
Type cd c:\program files\emc\navisphere cli
Type naviseccli -h <SP_IP_address> spcollect – This starts the SPcollect script.
Type navicli -h <SP_IP_address> managefiles -list This will list the files created by SPcollect.
Type navicli -h <SP_IP_address> managefiles -retrieve This will display the files that can be moved
from the SP to the management station.
Example:
Index Size in KB Last Modified Filename
0 3 06/14/04 11:02:15 DeletedVolume.txt
1 515 05/26/04 10:44:16 ktdump-040526-144415.txt
2 532 05/26/04 11:20:33 ktdump-040526-152033.txt
3 431 05/26/04 12:37:12 ktdump-040526-163711.txt
4 415 05/26/04 16:12:46 ktdump-040526-201246.txt
5 737 06/14/04 17:35:41 ktdump-040614-213541.txt
6 727 06/17/04 14:52:34 ktdump-040617-185234.txt
7 468 06/17/04 17:08:01 ktdump-040617-210801.txt
8 0 06/17/04 17:08:50 ktdump_log.txt
9 0 06/14/04 11:26:41 naviagent_Jun-14-04_15-26-37.log
10 0 06/14/04 17:38:28 naviagent_Jun-14-04_21-38-22.log
11 0 06/17/04 17:08:01 naviagent_Jun-17-04_18-55-16.log
12 0 06/25/04 07:05:16 naviagent_Jun-17-04_21-08-46.log
13 996 05/27/04 15:25:54 SPA__APM00023000437_9c773_05-27-2004_46_data.zip
14 1029 05/27/04 15:39:33 SPA__APM00023000437_9c773_05-27-2004_26_data.zip
15 1489 06/25/04 06:47:00 SPA__APM00023000437_9c773_06-25-2004_33_data.zip
16 1205 07/01/04 14:33:52 SPA__APM00023000437_9c773_07-01-2004_35_data.zip
17 1 06/25/04 07:05:13 em_logs.zip
Enter files to be retrieved with index separated by comma (1,2,3,4,5) OR by a range (1-3)
OR enter ‘all’ to retrieve all file OR ‘quit’ to quit> 13.
This will pull the index number 13 from the corresponding SP and copy it to
the c:\program files\emc\navisphere cli directory with a filename of SPA__APM00023000437_9c773_05-27-2004_46_data.zip.
A1000: Basic checks/commands
|
/usr/lib/osa/bin/lad # Lists all RAID devices connected to the system
c2t0d0 1T04359725 LUNS: 0 1 /usr/lib/osa/bin/healthck <c2t0d0> # General check of selected device mya1000_001: Failed Battery # <– Failing battery healthck succeeded! /usr/lib/osa/bin/raidutil -c <c2t0d0> # Generic information about the device raidutil succeeded! /usr/lib/osa/bin/raidutil -c <c2t0d0> -i # Detailed information Vendor ID Symbios /usr/lib/osa/bin/raidutil -c <c2t0d0> -B # Information about battery life raidutil succeeded! # Battery age: /usr/lib/osa/bin/raidutil -c <c2t0d0> -R # Reset battery life counter /usr/lib/osa/bin/drivutil -I <c2t0d0> # Information about LUNs Group Information for mya1000_001 Group No. of RAID No. of Total Remaining 1 1 0 6 103407 0 drivutil succeeded! /usr/lib/osa/bin/drivutil -i <c2t0d0> # Information about each of the drives Drive Information for mya1000_001 Location Capacity Status Vendor Product Firmware Serial drivutil succeeded! /usr/lib/osa/bin/rm6 # RAID MANAGER Graphic interface |
format < /dev/null
prtdiag –v
iostat -En
metastat –t
metadb -i
zpool status -v
zpool history
zfs get all
prtconf -v
(for m-class systems)
To determine disk locations on XSCF run command showhardconf
Login to the IMM using ssh/telnet and issue the following commands
led -l
readlog -a
syshealth
vpd -dsa
vpd -sys
vpd -imm
vpd -fw
bash]# sas2ircu 0 status
LSI Corporation SAS2 IR Configuration Utility.
Version 11.00.00.03 (2011.10.14)
Copyright (c) 2009-2011 LSI Corporation. All rights reserved.
[Wed May 23 14:39:45.546 2018] Background command progress status for controller 0…
[Wed May 23 14:39:45.551 2018] IR Volume 1
[Wed May 23 14:39:45.551 2018] Volume ID : 885
[Wed May 23 14:39:45.551 2018] Current operation : None
[Wed May 23 14:39:45.551 2018] Volume status : Enabled
[Wed May 23 14:39:45.551 2018] Volume state : Optimal
[Wed May 23 14:39:45.561 2018] Volume wwid : 0c21290b235ed52b
[Wed May 23 14:39:45.561 2018] Physical disk I/Os : Not quiesced
[Wed May 23 14:39:45.561 2018] IR Volume 2
[Wed May 23 14:39:45.561 2018] Volume ID : 886
[Wed May 23 14:39:45.561 2018] Current operation : None
[Wed May 23 14:39:45.561 2018] Volume status : Enabled
[Wed May 23 14:39:45.561 2018] Volume state : Optimal
[Wed May 23 14:39:45.561 2018] Volume wwid : 007128f03f8ed54c
[Wed May 23 14:39:45.561 2018] Physical disk I/Os : Not quiesced
[Wed May 23 14:39:45.561 2018] SAS2IRCU: Command STATUS Completed Successfully.
[Wed May 23 14:39:45.561 2018] SAS2IRCU: Utility Completed Successfully.
# sas2ircu 0 DISPLAY
LSI Corporation SAS2 IR Configuration Utility.
Version 11.00.00.03 (2011.10.14)
Copyright (c) 2009-2011 LSI Corporation. All rights reserved.
Read configuration has been initiated for controller 0
————————————————————————
Controller information
————————————————————————
Controller type : SAS2008
BIOS version : 7.21.04.00
Firmware version : 11.05.02.00
Channel description : 1 Serial Attached SCSI
Initiator ID : 0
Maximum physical devices : 831
Concurrent commands supported : 1024
Slot : Unknown
Segment : 0
Bus : 3
Device : 0
Function : 0
RAID Support : Yes
————————————————————————
IR Volume information
————————————————————————
IR volume 1
Volume ID : 885
Volume Name : vol1
Status of volume : Okay (OKY)
Volume wwid : 0c21290b235ed52b
RAID level : RAID1
Size (in MB) : 285148
Physical hard disks :
PHY[0] Enclosure#/Slot# : 1:3
PHY[1] Enclosure#/Slot# : 1:2
IR volume 2
Volume ID : 886
Volume Name : vol0
Status of volume : Okay (OKY)
Volume wwid : 007128f03f8ed54c
RAID level : RAID1
Size (in MB) : 285148
Physical hard disks :
PHY[0] Enclosure#/Slot# : 1:1
PHY[1] Enclosure#/Slot# : 1:0
————————————————————————
Physical device information
————————————————————————
Initiator at ID #0
Device is a Hard disk
Enclosure # : 1
Slot # : 0
SAS Address : 5000c50-0-3a02-de55
State : Optimal (OPT)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 00111673M7YD
GUID : 5000c5003a02de57
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 1
Slot # : 1
SAS Address : 5000cca-0-0a04-66cd
State : Optimal (OPT)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : HITACHI
Model Number : H103030SCSUN300G
Firmware Revision : A2A8
Serial No : 000920G2E19E
GUID : 5000cca00a0466cc
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 1
Slot # : 2
SAS Address : 5000cca-0-0a21-3f55
State : Optimal (OPT)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : HITACHI
Model Number : H103030SCSUN300G
Firmware Revision : A2A8
Serial No : 000940GL8UTE
GUID : 5000cca00a213f54
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 1
Slot # : 3
SAS Address : 5000c50-0-39fd-c489
State : Optimal (OPT)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 00111673QE51
GUID : 5000c50039fdc48b
Protocol : SAS
Drive Type : SAS_HDD
Device is a Sequential access device
Enclosure # : 2
Slot # : 0
SAS Address : 5080020-0-00ea-75bd
State : Standby (SBY)
Manufacturer : SUN
Model Number : NEM Hydra II
Firmware Revision : 0308
Serial No : x365380
GUID : N/A
Protocol : SAS
Drive Type : SAS_HDD
Device is a Sequential access device
Enclosure # : 3
Slot # : 32
SAS Address : 5080020-0-0095-b5fd
State : Standby (SBY)
Manufacturer : SUN
Model Number : Blade Storage II
Firmware Revision : 0308
Serial No : x365380
GUID : N/A
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 0
SAS Address : 5000cca-0-0a77-14d1
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : HITACHI
Model Number : H103030SCSUN300G
Firmware Revision : A2A8
Serial No : 1013G3H6DE
GUID : 5000cca00a7714d0
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 1
SAS Address : 5000c50-0-31b6-6541
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 1049721A3L
GUID : 5000c50031b66543
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 2
SAS Address : 5000cca-0-0ac7-e811
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : HITACHI
Model Number : H103030SCSUN300G
Firmware Revision : A2A8
Serial No : 1035GJY5UE
GUID : 5000cca00ac7e810
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 3
SAS Address : 5000c50-0-31bd-d229
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 10497221X6
GUID : 5000c50031bdd22b
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 4
SAS Address : 5000c50-0-31bb-9cf5
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 104971ZJTE
GUID : 5000c50031bb9cf7
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 5
SAS Address : 5000c50-0-31bd-d175
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 10497221WM
GUID : 5000c50031bdd177
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 6
SAS Address : 5000c50-0-31b6-6699
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 1049720V47
GUID : 5000c50031b6669b
Protocol : SAS
Drive Type : SAS_HDD
Device is a Hard disk
Enclosure # : 4
Slot # : 7
SAS Address : 5000c50-0-31bd-faad
State : Ready (RDY)
Size (in MB)/(in sectors) : 286102/585937499
Manufacturer : SEAGATE
Model Number : ST930003SSUN300G
Firmware Revision : 0B70
Serial No : 104972227Q
GUID : 5000c50031bdfaaf
Protocol : SAS
Drive Type : SAS_HDD
Device is a Sequential access device
Enclosure # : 4
Slot # : 32
SAS Address : 5080020-0-009b-fdfd
State : Standby (SBY)
Manufacturer : SUN
Model Number : Blade Storage II
Firmware Revision : 0308
Serial No : x365380
GUID : N/A
Protocol : SAS
Drive Type : SAS_HDD
————————————————————————
Enclosure information
————————————————————————
Enclosure# : 1
Logical ID : 500605b0:06d56fc0
Numslots : 8
StartSlot : 0
Enclosure# : 2
Logical ID : 50800200:00ea7580
Numslots : 1
StartSlot : 0
Enclosure# : 3
Logical ID : 50800200:0095b580
Numslots : 33
StartSlot : 0
Enclosure# : 4
Logical ID : 50800200:009bfd80
Numslots : 33
StartSlot : 0
————————————————————————
SAS2IRCU: Command DISPLAY Completed Successfully.
SAS2IRCU: Utility Completed Successfully.
Multilayer Fiber Switches for SAN environment.
Landing Page https://www.cisco.com/c/en/us/products/storage-networking/mds-9000-series-multilayer-switches/index.html
Troubleshooting http://www.cisco.com/c/en/us/td/docs/storage/san_switches/mds9000/sw/rel_3_x/troubleshooting/guide/trblgd.html
Cisco MDS 9000 SAN-OS Softwre Release 2.x is retired End-Of-Support Date 15 June 2013
Cisco MDS 9000 SAN-OS Softwre Release 3.x is retired End-Of-Support Date 4 july 2015
Cisco MDS 9000 SAN-OS Softwre Release 4.x is retired End-Of-Support Date 31 July 2017
EXEC mode ( Switch> enable )
Switch# show tech-support (or #sh tech)
Displays information for all features
Switch# show tech-support brief
Displays information only about the status of the device.
Switch# show version
Displays the configuration of the system hardware, the software version
Switch# show running-config
Displays the router configuration currently running.
Switch# show startup-config
Displays the router configuration stored in nonvolatile RAM (NVRAM).
Switch# show interfaces
Displays statistics for all interfaces configured.
IPMI :
ipmitool -I lan -H <SP IP> -U root fru print
ipmitool -I lan -H <SP IP> -U root sensor list
ipmitool -I lan -H <SP IP> -U root sunoem led get
ipmitool -I lan -H <SP IP> -U root sunoem sbled get all
ipmitool -I lan -H <SP IP> -U root sdr list all info
ipmitool -I lan -H <SP IP> -U root chassis status
ipmitool -I lan -H <SP IP> -U root chassis restart_cause
M-Series
– showstatus
– showlogs error
– showlogs event
– showhardconf
– showhardconf -u
– fmdump
– fmdump –m
– showboards -a (or showdcl -a)
– version -c xscf -v