Reset Password MD3200i

You will need the serial management cable. This cable has a connector that resembles a PS2 plug on the one side and RS232 COM port on the other side

Plug this into your PC or laptop and make sure its connected to “controller 0” on the Dell PowerVault MD3200i (The top one) When the lead is connected, use Putty to establish a serial connection. You will need to set the baud rate to 115200

To get into the service menu you need to press the following keys in the Putty Terminal Windows: <Ctrl> & Pause / Break Then type CAPITAL S for Service Interface followed by the enter key. The default password here is “supportDell” – case sensitive. From here you can:

  • Display the Current IP configuration
  • Change the Current IP configuration
  • Reset Storage Array Administrator Password

Alternatively, if you have the IP addresses already or they are still on their default IP address 192.168.128.101, you can reset the password by pressing and holding for 5 seconds the “password reset button” which is located on the rear of the Dell PowerVault MD3200i, right beside the controllers.
NOTE:
The password reset switch functionality was disabled starting from controller firmware 08.20.09.60 and later versions

Dell RACADM

Connect with SSH to CMC and collect following output

racadm outputs?

– getsysinfo

– getioinfo

– racdump

getioinfo

– getdcinfo

– getpbinfo

– getsel

– getraclog

– dumplogs

– racadm getversion -v

– iomtest 1

– iomtest 2

– iomtest 3 (if applicable)

– iomtest 4 (if applicable)

Default passwords

IBM / 3576-L5B Operator Panel Username admin Password secure

DELL
MD3200i Username Administrator Password supportDell

Prepare removing an NVMe PCIe SSD

To perform the Prepare to Remove task:

  1. Ensure that there is no I/O traffic running on the PCIe SSD.
    1. On Linux platforms, unmount any file systems mounted on the device.
  2. Expand the Storage tree object to display the storage component objects.
  3. Expand the PCIe SSD SubSystem object.
  4. Expand the PCIe SSD Extender object, if applicable.
  5. Expand the Enclosure (Backplane) object.
  6. Select the Physical Devices object.
  7. Select the Prepare To Remove from the Available Tasks drop-down menu task.
  8. Click Execute. The following warning message is displayed:
    “Warning: Are you sure you want to prepare the physical device for removal?”
  9. Select Prepare to Remove Physical Device to proceed or select Go Back to previous page to cancel the operation.

Dell Powervault MD3xxx Support Information Package

Support Information Package

MD Storage Manager provides a feature that enables you to save all storage array data, such as profile and event log information, to a file that you can send if you seek technical assistance for problem resolution. To generate this support information bundle:

  1. Log into and start the Management Server’s MDSM application
  2. Click the Support tab and then click Gather Support Information.
  3. Click Browse.
  4. The Collect All Support Data dialog box appears.
  5. In the Save in drop-down menu, select the location at which you want to save the support data bundle. In the File name text box, type a name for the bundle.
  6. Click Save to close the Collect All Support Data dialog box.
  7. Click Start.
  8. The support information bundle is saved to the location of your choice.
  9. Submit the bundle for analysis

Dell Server Generations

Generation 14G 13G 12G 11G 10G
Cloud Models C4140
C6420
C4130
C6320
C6220
C6220 II
C8000
C8220
C8220X
C8220XD
C410x
C1100
C2100
C5000
C5125
C5220
C6100
C6105
C6145
Modular Models FC640
M640
M640 (for PE VRTX)
FC430
FC630
FC830
FD332
FM120
M630
M630 (for PE VRTX)
M830
M830 (for PE VRTX)
M420
M520
M520 (for PE VRTX)
M620
M620 (for PE VRTX)
M820
M820 (for PE VRTX)
M610
M610x
M710
M710HD
M910
M915
M600
M605
M805
M905
Rack Models R440
R540
R640
R6415
R740
R740xd
R7415
R7425
R840
R940
R940xa
R230
R330
R430
R530
R630
R730
R730xd
R830
R930
R220
R320
R420
R420xr
R520
R620
R720
R720xd
R820
R920
R210
R210 II
R310
R410
R415
R510
R515
R610
R710
R715
R810
R815
R910
R200
R300
R805
R900
R905
Tower Models T440
T640
T30
T130
T330
T430
T630
T20
T320
T420
T620
T110
T110 II
T310
T410
T610
T710
T100
T105
T300
T605